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Terms & Conditions

The terms and conditions as set out herein (“Terms”) constitute an agreement between Reliance Retail Limited (“we”, “us” or “our”), which operates the Urban Ladder Platform (defined below) and a natural or legal person who accesses and/or uses Urban Ladder Platform in any manner (“you” or “your”) or uses any current or future service or functionality or offer made available on Urban Ladder Platform (“Service(s)”), as updated from time to time.

By using the Urban Ladder Platform, you expressly agree to be bound by the Terms. If you do not agree with any of the Terms, please do not use the Urban Ladder Platform. If you have any questions about the terms, please contact at alton@gmail.com. Please note that your access to the Services, other platforms or utilisation of Products (defined below), offers or promotions in relation to the Products as may be provided by us or our affiliates, may be governed by other terms and conditions, policies or guidelines (“Additional Terms”) along with these Terms. If these Terms are inconsistent with any Additional Terms, the Additional Terms will control to the extent of such inconsistency with respect to the applicable Service or utilisation of the Product. These Terms govern your use of the Urban Ladder Platform and transaction or dealings thereon.

For the purposes of these Terms: (a) “Urban Ladder Platform” means the www.urbanladder.com which include its corresponding mobile application/website/tablet/desktop or any other digital mode and/or operating system as provided by us, on which you may avail the Services and includes applications controlled and managed by us which interact with one or more such mobile applications/ websites/ tablets and digital modes as provided by us; (b) “Products” shall mean furniture and other products offered for sale to you on the Urban Ladder Platform and (c) We and you are hereinafter individually referred to as “Party” and collectively as “Parties”.

These Terms are divided into 2 (two) parts. Please carefully read all the parts to understand the conditions applicable in case of usage of the Urban Ladder Platform and for purchase of Products thereof.